Shannon leads Virtual's Professional Societies delivery portfolio, over seeing client work across membership-based organizations and professional communities. Her team brings deep expertise in membership engagement, advocacy, governance, and events, and tailors its delivery to the unique structures and cultures of professional associations. Shannon partners closely with client leadership to ensure consistent, high-quality service across her portfolio, bringing both operational discipline and a genuine understanding of what it takes to run a thriving professional society. Shannon is a graduate of Malone University in Canton, Ohio.